Unlock the secrets to forging unbreakable bonds with your customers—from mastering the psychology of loyalty and crafting a customer-centric culture to leveraging cutting-edge technology and transforming fans into passionate advocates. This comprehensive guide delivers 15 chapters of in-depth, actionable strategies that will empower you to exceed expectations, reduce churn, and drive sustainable growth in today’s digital-first world.
Drømmer du om at starte som freelance IT-konsulent? Føles det administrative arbejde uoverskueligt, og frygter du den usikre indkomst?Denne bog er din praktiske guide, skrevet af en erfaren IT-projektleder, der selv har navigeret i freelancelivets faldgruber. Med bogen lærer du, hvordan du:Skaber en robust forretningsplan, der sikrer stabil indkomst.Finder din første kunde og forhandler en attraktiv kontrakt.Får styr på skat, moms og etablerer dit administrative setup.Opbygger en stærk profil på LinkedIn.Læserudtalelser:Allan Melsen, Delivery Executive: "Det ville have sparet mig en masse tid og bekymringer, havde jeg vidst denne mini-bibel eksisterede fra starten."Henrik Staun Poulsen, Data Analyst: "En fremragende guide... gør det komplekse ved at starte op som freelancer mere håndgribeligt."Stop med at drømme – tag det første skridt mod friheden og fleksibiliteten som selvstændig. Denne guide giver dig de værktøjer, du skal bruge for at lykkes.
You've just inherited a project mid-flight. The previous project manager has vanished, documentation is scattered across six different folders, stakeholders are panicking, and everyone expects you to somehow make sense of it all by Thursday's meeting. This is the book I wish I'd had when I started as a project manager. Project Handover Survival Guide transforms that terrifying Monday morning into professional opportunity. In just 30 days, you'll move from "the new person trying to figure things out" to the confident leader who sees clearly, acts decisively, and delivers results that build unshakeable credibility. Battle-tested knowledge from 40+ real projects. Learn the three critical questions that unlock project truth faster than weeks of documentation review. Master turning inherited chaos into sustainable momentum with proven frameworks, IPMA complexity assessments, and modern AI acceleration strategies.Stop firefighting. Start leading.
The cartoons alone are fun to read
Explore this book to uncover the hidden world of fraud, from covert thefts to cybercrimes. Learn essential concepts, roles, legal complexities, and systematic investigation. Arm yourself with the knowledge to unravel deception and fortify honesty.
This resource provides organizations with the tools to protect themselves against fraud. It covers various forms of fraud, risk assessment, detection techniques, prevention measures, legal considerations, incident response, and industry-specific tactics.
This book provides the necessary skills to recognize and prevent financial fraud. It will enable you to examine fundamental principles, acquire fraud detection strategies, and master financial statement analysis.
This book will guide you through bank reconciliation with simplicity and accuracy, backed up by practical work examples.
In a world where data drives success, small and medium businesses can’t afford to fall behind. Enter DAIAM — a revolutionary, AI-integrated methodology designed to make business analytics accessible, actionable, and profitable for SMEs.
New ways to understand your organisation, and new ways to engage with its challenges. The Deliberately Adaptive Organisation is a fresh, ground-up reconstruction of the classic Viable System Model, approached humanely and with a 21st-century appreciation for complexity.
The story of Book 4 of the "Lo and Behold, X!" saga of The Tale of Nate continues. Nathaniel confronts his nemesis head-on and engages in a battle of wits. The kingdom routes around Nathaniel's rebuke of the path chosen for him and scrambles to control the damage. A new figure picks up the mantle of X leadership within Obratheria, while the Lord Baron Richard von Kopf and his "partners in crime" deal with the consequences of their actions.
We all somewhat dream of a premium product, but in the end, we reduce the price to what is dictated by the competition and customers. Are the prices you have real, well set, and capable of supporting and sustaining the growth of your business, not just covering current costs (or even failing to do that)?
Svi mi pomalo maštamo o premium proizvodu, a na kraju cenu svedemo na onu koju diktiraju konkurencija i kupci. Da li su cene koje imate realne, dobro postavljene i sposobne da podrže i održe rast Vašeg poslovanja a ne samo da obezbede pokrivenost tekućih troškova (ili ni to)?
Whether you're in the boardroom, at the chalkboard, or whiteboard, presentations are everywhere. Nearly all presentation is built on your voice. Learn to tune and practice this instrument well, because it's the foundation of your presentation! How far can you get in 10 Days?
Tired of wasting money on marketing that doesn’t work? The Only Marketing Guide You’ll Ever Need is the step-by-step guide you’ve been looking for to create a winning marketing strategy, no MBA or fancy consultant required. Whether you’re an entrepreneur or a small business owner, this book breaks down complex marketing into simple, actionable steps that drive real results. Learn how to audit your current business, set achievable goals, and implement proven strategies to grow your brand and boost sales. No fluff, no jargon—just practical advice you can apply today. If you’re ready to stop guessing and start seeing results, The Only Marketing Guide You’ll Ever Need is your ticket to marketing success.