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Building SharePoint Online Intranets

Practical Advice for building Intranets with SharePoint Online

Steve Knutson

Are you about to embark on a SharePoint Intranet project? Learning how to plan your project, design your Intranet and engage your users. This book is full of thoughts, tips and advice to help you build a better Intranet from someone who has been there many times before.

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About

About

About the Book

SharePoint Online is the number one platform for Intranets worldwide, with over 1 Billion users. SharePoint makes it easier than ever to build an Intranet, but what does it take to make it GREAT!? This book will you leap up the learning curve and build an engaging Intranet that your team will love. It is full of practical tips to plan, build, manage and support your Intranet.

Once you have read this book, you will have learnt about:

  • Project team and budget items
  • Site Architecture
  • Designing and Building your Intranet
  • Change Management
  • User Adoption
  • Creating great content
  • Improving Search
  • Promoting content
  • Ongoing Intranet support and management
  • Last but not least, why SharePoint is great for Intranets

A good Intranet is an asset for your organisation. Once you have read this book I hope you have the tools to build a GREAT INTRANET!

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Project ManagementBusiness AnalysisEnterprise ArchitectureDigital TransformationWeb Development

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Author

About the Author

Steve Knutson

Steve Knutson is a Microsoft MVP for Office 365 Services and Apps. Steve has 30 years industry experience and co-founded Stratos Technology Partners where he leads the Microsoft 365 Solutions Team. Steve lives in Christchurch, New Zealand.

Contents

Table of Contents

About the Author

Release Notes

Introduction

Chapter 1: Why are you building an Intranet?

Chapter 2: SharePoint Overview

  1. Why SharePoint?
  2. What is SharePoint?
  3. Site Templates
  4. Web Parts
  5. Document Libraries
  6. Lists
  7. Metadata
  8. Search
  9. Summary

Chapter 3: Preparing For Your Project

  1. Initial Ideas
  2. Project Budget
  3. Scope
  4. Timeline and Milestones
  5. Where did the time go?
  6. Check List

Chapter 4: Governance

  1. The Governance Team
  2. Principles and Objectives
  3. Responsibilities
  4. Decision Making
  5. Management Approach
  6. Check List

Chapter 5: Change Management

  1. Why don’t we just email everyone?
  2. Get Ready Early
  3. Audiences
  4. Transition Plan
  5. Resistance Plan
  6. Check List

Chapter 6: Site Architecture & Security

  1. Site Types
  2. Hub Sites
  3. Libraries
  4. Global Navigation
  5. Local Navigation
  6. In-page Navigation
  7. Security
  8. Retention Policy
  9. Naming Conventions
  10. Check List

Chapter 7: Branding

  1. Naming your Intranet
  2. Brand Centre
  3. Change the Look
  4. Customising the Theme
  5. List Styling
  6. Imagery and Icons
  7. Organisation Asset Libraries
  8. Custom CSS
  9. Check List

Chapter 8: Design and Build

  1. Structure
  2. Build Standards
  3. Creating sites
  4. Site templates
  5. Page Layouts
  6. Home Page
  7. Content Pages
  8. SharePoint Mobile App
  9. Lists and Libraries
  10. Web-parts
  11. Navigation
  12. Forms
  13. Workflow
  14. Granting Access
  15. Are we there yet?
  16. Check List

Chapter 9: Navigation

  1. Global Navigation
  2. In Page Navigation
  3. Common navigation issues
  4. User Testing
  5. Implementation
  6. Check List

Chapter 10: Search

  1. Improving Searching
  2. Promoted Results
  3. Improving Content for Search
  4. Advanced Search Configuration
  5. Check List

Chapter 11: Content Strategy

  1. Content Creation
  2. Information for All
  3. Make a Promise
  4. Publishing News
  5. Dynamic Content
  6. Getting Traffic
  7. Review and Adjust
  8. Check List

Chapter 12: Content Migration

  1. SharePoint Server to SharePoint Online
  2. Non-SharePoint Intranets
  3. Document Migration
  4. Check List

Chapter 13: User Adoption

  1. Leadership
  2. End Users
  3. Reinforcement
  4. Stages
  5. Training Resources
  6. Check List

Chapter 14: Developing Solutions

  1. Policies and Procedures
  2. Staff Directory
  3. Project Workspace

Chapter 15: Going Live

  1. Pre-launch Check
  2. Launch day tasks
  3. Post launch tasks

Chapter 16: Gardening

  1. Support
  2. Adding New Features
  3. Content Lifecycle
  4. Search
  5. Navigation
  6. The Benefits of Gardening
  7. Check List

Frequently Asked Questions

Thoughts from my Blog

  1. Delight your clients with a Minimal Delightful Product
  2. Intranet Lessons Learned
  3. Create an Employee Toolkit on your Intranet
  4. Creating a Great Digital Workplace
  5. 50 things you can do with SharePoint
  6. Keeping it Simple
  7. Creating Good Intranet Content
  8. Building a Business Case
  9. Content Migration Tips
  10. Creating Intranet Content Fast with ChatGPT

Resources

Final Note

About this book

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