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Bug Advocacy

Mindmap & Text Summary on Bug Advocacy Course by: Cem Kaner & James Bach

"This booklet can help you be a more effective and relevant tester." - James Marcus Bach

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About

About

About the Book

This summary e-book is an organized and refined output of our reflection from Bug Advocacy Course Material by Cem Kaner & James Bach and our current understanding of testing. This e-book is useful for anyone who wants to understand, revise, study, or learn about bug advocacy and its foundational concepts.

Author

About the Authors

Rahul Parwal

Rahul Parwal is a seeker at heart; his love for Indian Mythology & Cricket and his ability to connect them with real-life situations gives him an edge both on professional and personal fronts.  

A firm believer of Right Education and an ardent advocate of Open-Source mentality. A great company to be with who will ensure that every conversation turns out to be as stimulating as a cup of hot coffee.

Check out his blog here: testingtitbits.com

He is available on LinkedIn @ https://www.linkedin.com/in/rahul-parwal/ and on Twitter @ https://twitter.com/parwalrahul

Khushboo

I love to read, write, dance(spreading smiles since I was 5) & Test software applications.

Also, a part-time animal rescuer. I practice testing to bring honesty, clarity, curiosity, skepticism & confidence among the people I work with & the people I work for.

A cheerful hello to the beautiful people of the earth :)

Contents

Table of Contents

  • 1. Introduction
  • 2. Basic Concepts (Pre-requisite for advocating bugs)
  • 3. Effective Advocacy: Making People want to fix bug
  • 4. Anticipating & Dealing with Objections: Irreproducible Bugs
  • 5. Anticipating & Dealing with Objections: The Content, Clarity, and Credibility of the Report
  • 6. Credibility and Influence
  • 7. Writing Clear Bug Reports
  • 8. Bug Advocacy Cheat Sheet
  • 9. Conclusion

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