1.Preface
- 1.1About Business Architecture
- 1.2About this booklet
- 1.3Acknowledgements
- 1.4Recent Changes
2.Models and Viewpoints
- 2.1Everything has an architecture
- 2.2Scope, purpose and perspective
- 2.3On views and viewpoints
- 2.4Linking viewpoints
- 2.5How many viewpoints?
- 2.6Six Views of Business Architecture
- 2.7Structure and …
3.Building Blocks
- 3.1Towards a metamodel of business architecture …
- 3.2Related domains
- 3.3Pivotal Building Blocks
4.Motivation View
- 4.1What the business wants
- 4.2Performance map
- 4.3Structure of Performance
- 4.4For whom
- 4.5Nominal and defacto purpose
- 4.6Sources and Resources
5.Activity View
- 5.1Characteristics of Activities
- 5.2Building Blocks
- 5.3From Value Chains to Value Networks
- 5.4Two ways of viewing process
- 5.5Tempo
- 5.6Different Agendas
- 5.7Architectural Challenges
- 5.8Semi-structured processes
- 5.9Buffering
- 5.10Sources and Resources
6.Capability View
- 6.1Why model capabilities?
- 6.2What is a capability?
- 6.3How to identify capabilities?
- 6.4Articulating Capabilities
- 6.5How to understand capabilities
- 6.6Completeness check
- 6.7Sources and Resources
7.Knowledge View
- 7.1What the business knows - towards an architecture of concepts.
- 7.2Why are concepts important?
- 7.3Understanding concepts
- 7.4Abstraction
- 7.5Communication and interoperability
- 7.6Concepts change over time
- 7.7How the knowledge view changes over time
- 7.8Concepts can be deconstructed
- 7.9From Concepts to Data
- 7.10Pitfalls
- 7.11Knowledge and uncertainty
- 7.12Provenance
- 7.13Sources and Resources
8.Responsibility View
- 8.1RAEW
- 8.2Business relationship modelling
- 8.3Responsibilities in time and space
- 8.4Value Ladder
- 8.5Business as a Platform
- 8.6Self-Service
- 8.7Sovereignty
- 8.8Trust
- 8.9Sources and Resources
9.Cybernetic View
- 9.1Rules and Policies
- 9.2What is management?
- 9.3How the business thinks - the architecture of intelligence
- 9.4Closed-loop management
- 9.5Organizations as Brains
- 9.6Organizational Intelligence
- 9.7Viable Systems Model (VSM)
- 9.8Sources and Resources
10.Business Service
- 10.1Services Like Laundry
- 10.2Services Not All Like Laundry
- 10.3Latent Services
- 10.4Service-Oriented Ecosystem
11.Event Response View
- 11.1Towards the Event-Driven Business
- 11.2Atomic and Compound Events
- 11.3Event Sequence
- 11.4Time-Based Events and Batch Processes
- 11.5Non-Events
- 11.6Understanding the Enterprise as a Network of Events
12.Strategic Implications
- 12.1Using Viewpoints
- 12.2Articulating Viewpoints
- 12.3Perspective in Depth
- 12.4Service-Oriented Business Strategy
- 12.5Change Management
13.Notes and Resources
- 13.1General Glossary
- 13.2Further reading