Preface
- Status
- Acknowledgements
- Outstanding Issues / Questions for Reviewers
- 2025 Update
Introduction
- What is this book about?
- How to do things with this book
What can data do for us?
- Information Superiority
- Customer Centricity
- Product Leadership
- Operational Excellence
- Information Superiority for Society
What does data do?
- Vigilant Information Systems
- The Performativity of Data
- The Limits of Data
- Boundary Objects and Artful Integration
- Who Shall Be Master?
What does being data-driven achieve?
- Which data?
- The Leverage of Data
- From Decisions to Business Improvement
- The Data-Driven Business
- The Agile Business
- From Business Transformation to Ecosystem Transformation
What does an organization need to become data-driven?
- Four Dimensions
- Reach
- Richness
- Agility
- Assurance
- All Four Dimensions
Designing data
- Data by Design
- Data Architecture
- Capability-Based Planning
- Data Migration
Mastering data
- Data Maturity
- Data Governance
- Relationship between Data and Knowledge: Organizational Intelligence
- Data Ethics
Just about managing
- Data Management
- Master Data Management
- Goals, Questions, Metrics
- Economic Value of Data
- Data Quality
- Quality of Insight
- Data about Data about Data
How can we get more value from data?
- Establishing the Roadmap
- Culture Shift
- And finally
Frameworks and Checklists
- Data Capability Model
- Structuring the Transformation Programme
- Business Intelligence Strategy
- MI/BI Opportunities
- Data Impact Checklist
- Data Migration Checklist
Endnotes
- Glossary
- Further Reading