Social Media Etiquette
20 Crucial Steps That Entrepreneurs Need To Undertake In Order To Forge Great Relations With Their Customers On Social Media Platforms
Creating and forging great relations on social media platforms is crucial for every entrepreneur. You have worked hard to build your brand, so it's crucial to create mechanisms that safeguard your relationship with your actual and potential customers. This book is your ultimate guide and will help you adopt acceptable social media behaviour.
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About
About the Book
This book is designed to help equip entrepreneurs with the critical skills they need in order to build great relations with their customers on social media platforms.
As a blogger and a former Depot Controller for one of the largest food and milling companies listed on the Zimbabwe Stock Exchange, I used my customer relations experience I have acquired over the years, to research and compile an in-depth analysis of volatile issues that can lead to strained relations between entrepreneurs and their customers on social media platforms. This book will ultimately equip you as an entrepreneur with crucial skills to deal with:
-identity theft issues on social media platforms.
-Unverified social media rumors targeted at your business.
-Customer complaints on social media platforms.Aggressive customers on social media platforms.
-Ghost accounts on social media sites who may be on a mission to tarnish your business reputation.
-Non-paying customers.
-Timeous and quick responses to customers on social media platforms
-Religion and politics on social media sites
-Counterfeit money and scams
It is my sincere hope that you will read and understand the contents of the book and ultimately be equipped with social media customs and manners that will enable you to forge great relations with your customers on social media networks.
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About the Author
Sam Culture Chivhenge
Sam Culture Chivhenge is an author, blogger, and a former Depot Manager for one of the companies listed on the Zimbabwe Stock Exchange. He is also a Young African Leaders Initiative(YALI) alumni and he studied Business and Entrepreneurship Development with the institution. At the moment he is part of the Microworkspace programme where he is learning technical digital skills like coding and web designing.
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