Books

This is the book your boss does NOT want you to read! Learn to escape corporate America. We live in a new era of disruption.  It is possible to start a business with a laptop and an internet connection. As a long time consultant and entrepreneur, I have come up with a framework that works for me. Start plotting your escape today.

True Customer Service Stories through the eyes of a Mystery Shopper: The Good, the Bad and the Exceptional

A journey to discover how to change our constraints into competitive advantages for the @NewDataEra

A short, one of a kind introduction to a career in professional services for software companies. We explore what PS is, how to be a consultant, and how to manage your career.

The seven question framework for organizing ideas into comprehensive, deep, yet simple strategies. Each question acts as a prompt for the seven facets/perspectives of your subject matter, which leads to potential follow-up questions that can induce thoughts and discussions of further information that could be provided or researched.

People ask me all the time what I think the American dream is, and I will always say being your own boss. Everyone wants to work for themselves. Anyone who has ever worked at a job thinks about how great it would be to be the boss. Being the boss is great but it’s not always fun being a business owner has its challenges. I think when people think of being the boss, they think of all the glory that comes with it, making their own hours, not answering to anyone. I am here to tell you that if that’s what you think being self-employed is like, you are dead wrong. Every customer you deal with is your boss; they are spending their hard-earned money for your product or service you have to make them happy so you get their return business.

Agil = 5 x 20 Prozent: Das sind 4 Autoren zu 6 Themen - Erfahrungen und Interpretationen über Agilität und andere Dinge. Jeweils die ganz eigene Sicht.Individuell - mal sachlich, mal persönlich - aber auf jeden Fall vielfältig und wertvoll. Glauben wir! Du auch? Mach dir deine eigene Meinung...

The Agile Retrospective Smells Cards: a coaching tool for Scrum masters, agile coaches, and anyone who facilitates agile retrospectives to recognize smells and solve problems or mitigate the impact using antidotes.

A fun and serious game to identify and discuss unproductive behavior in retrospective meetings, improve communication and collaboration, and make agile retrospectives more valuable. For agile teams, Scrum masters, agile coaches, and consultants leading agile transformations.

Agile Testing Coaching Cards for teams to explore their way of testing and define actions to improve it. For agile teams, developers and testers, Tech leads, test consultants, Architects, Product Owners, Scrum masters, Agile coaches, and anyone involved or being responsible for testing software or delivering high-quality products.

Do you want more sales and clients for your business? I assume the answer is yes. If you're selling in the 21st century using digital marketing is unavoidable.That's why you need to understand the timeless digital marketing strategies laid out in this book, to be able to market and scale up any business.

Powerful questions to inspire your agile retrospectives and keep them valuable and effective!For retrospective facilitators, Scrum masters, Agile Coaches, and consultants.

If you use some of the principles in this book, you can save your company thousands of person-hours and a small fortune. The wisdom in this book is based on studies and experience spanning a wide variety of systems including software systems, personal empowerment systems, creativity systems, meditation systems, and self-expression systems.

What skills do technical coaches need to be effective in supporting an organizational transformation program? How can they influence the choices and behaviors of client personnel? How does their work fit into the larger transformation effort? How can we stop repeating common anti-patterns in transforming organizations and get results?

Want to learn how I Engineer and Teach faster than almost anyone else? I bet you would! ;)