Why did I write this book?
1.Why do we use Kanban?
- 1.1Building Ships in a Workflow
- 1.1.1We Cannot Complete More Work, Even If We Work Faster
- 1.1.2We Have Enough Time for the Work We Never Have Time For
- 1.1.3When We Set Limits, We Become More Predictable
- 1.1.4When Everything is Important, Then Nothing Is
- 1.1.5The Later We Begin, The Better For the Customer
- 1.1.6Local Optimization Brings Global Sub Optimization
- 1.2Kanban: Long Live Evolution!
- 1.3Generating Value: Thinking About Service
- 1.4Layers of Design: Kanban Flight Levels
- 1.4.1Flight Level 1: The Operational Level
- 1.4.2Flight Level 2: Coordination
- 1.4.3Flight Level 3: Strategic Portfolio Management
- 1.5Summary
- Literature
2.Using and Improving Kanban Systems
- 2.1Visualization, WIP Limits and Work Flow
- 2.1.1Working with WIP Limits
- 2.1.2Value and Flow
- 2.1.3Dealing with several Work Types
- 2.1.4Changes to Work Types over Time
- 2.1.5Unplanned Work
- 2.1.6Definition of Done
- 2.1.7Summary
- 2.2Dealing with Blockades
- 2.2.1Blocker Clustering
- 2.2.2Dealing with Backflow and Defects
- 2.2.3Prioritizing Solutions
- 2.2.4Interview with Matthew Philip
- 2.2.5Summary
- 2.3Customer Validation
- 2.4Knowledge Transfer
- 2.4.1Capacity Constrained Resource
- 2.4.2Specialist Bottleneck (Non-Instant Availability)
- 2.4.3Specialist vs. Generalist
- 2.4.4Summary
- 2.5Coordination
- 2.5.1From Idea to Coordinated Input - Replenishment Meeting
- 2.5.2From the Input Queue into the Kanban System - Regular Standup Meeting
- 2.5.3Getting Better - Retrospective
- 2.5.4Summary
- Literature
3.Large-Scale Kanban
- 3.1A Practical Example: A Sales Platform with more than 200 Project Employees
- 3.2Scaling up Kanban
- 3.2.1Consolidating Services
- 3.2.2Connecting Services
- 3.2.3Shared Services
- 3.3Large-Scale Kanban at Bosch Automotive Electronics
- Literature
4.Forecasting
- 4.1Forecasting Requirements
- 4.2Forecast for a Work Unit
- 4.3Forecast for several Work Items without Historical Data
- 4.3.1Determining the Minimum and Maximum
- 4.3.2Monte Carlo Simulation
- 4.3.3Continuous Throughput Forecasting
- 4.3.4Interview with Troy Magennis
- 4.4Can You Trust the Forecast?
- 4.4.1Relationship between Work in Progress, Cycle Time and Throughput
- 4.4.2Measuring the Stability of a System
- 4.4.3Interpreting Stability Patterns
- 4.4.4Interview with Daniel Vacanti
- 4.5Summary
- Literature
5.From Prioritization to Risk Assessment
- 5.1Managing Demand with Cost of Delay
- 5.2Quantifying Cost of Delay
- 5.2.1Step 1: Determine the Value
- 5.2.2Step 2: Determine the Cost of Delay
- 5.2.3Step 3: Sequencing
- 5.2.4Determining Cost of Delay in Practice
- 5.3Additional Refill Factors: Risk Assessment
- 5.3.1Types of Risk
- 5.3.2Quantifying Risk
- 5.4An Interview with Markus Andrezak
- 5.5Summary
- Literature
6.Kanban in the STUTE Logistics Company
- Literature